Privacy Policy

01 Introduction

qg777 ("qg777," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the qg777 online gaming platform, accessible at qg777.club and any associated web or mobile interfaces (collectively, the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information when you access or use the Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It should be read together with our Terms & Conditions, which govern your use of the qg777 Platform.

We may update this Policy from time to time. The most current version will always be available on this page, with the effective date clearly indicated at the top. We encourage you to review this Policy periodically to stay informed about how qg777 handles your personal data.

02 Personal Data We Collect

qg777 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We collect only the minimum personal data necessary for the purposes described in this Policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

03 How We Collect Your Data

qg777 collects your personal data through the following means:

• Direct Interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions, you directly provide us with personal data.
• Automated Technologies: When you access the qg777 Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more details on our cookie practices.
• Third-Party Sources: We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and Maya), fraud prevention services, and regulatory databases, where permitted by applicable law.
• Publicly Available Sources: In limited circumstances related to AML compliance, we may cross-reference your information against publicly available databases, including government watchlists and sanctions lists.

04 How We Use Your Personal Data

qg777 uses your personal data for the following purposes:

• Account Management: To register and maintain your qg777 player account, verify your identity and age (21+), and manage your account settings and preferences.
• Service Delivery: To provide you with access to games, process your deposits and withdrawals, administer bonuses and promotions, and deliver customer support.
• Legal and Regulatory Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, the Anti-Money Laundering Act (AMLA), PAGCOR licensing requirements, and any other applicable regulations. This includes reporting suspicious transactions to the Anti-Money Laundering Council (AMLC) where required.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behavior, identify potential problem gambling patterns, enforce self-exclusion requests, and administer deposit and session limits in accordance with our responsible gaming commitments.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the qg777 Platform.
• Communications: To send you transactional notifications (such as deposit confirmations and withdrawal updates), security alerts, and — where you have opted in — promotional communications about qg777 offers and new games.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, qg777 processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or the processing of sensitive personal information for KYC purposes.
• Contractual Necessity: Where processing is necessary to perform our contract with you — specifically, to provide you with access to the qg777 Platform and its services in accordance with our Terms & Conditions.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to qg777, including AML reporting obligations, PAGCOR regulatory requirements, and tax compliance.
• Legitimate Interests: Where processing is necessary for qg777's legitimate interests, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms.

You may withdraw your consent to processing at any time where consent is the legal basis. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. Note that withdrawing consent for processing that is necessary to provide the service may result in the suspension or closure of your account.

06 Data Sharing & Disclosure

qg777 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law or regulatory obligation.
• Payment Processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your deposits and withdrawals. These processors are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC and AML screening service providers engaged by qg777 to verify your identity and screen against sanctions and watchlists.
• Technology and Infrastructure Providers: Cloud hosting, cybersecurity, and platform technology providers who process data on our behalf under strict data processing agreements that require them to maintain the confidentiality and security of your data.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by qg777, subject to professional confidentiality obligations.
• Law Enforcement: Where required by a valid court order, subpoena, or other legal process, or where qg777 believes in good faith that disclosure is necessary to prevent imminent harm or illegal activity.

07 Cookies & Tracking Technologies

qg777 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your qg777 account and security cookies that help detect fraudulent activity. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience on the qg777 Platform.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform — such as which games are most popular and how long sessions last — to help us improve the service. This data does not identify you personally.
• Security Cookies: Used to detect and prevent fraudulent logins, bot activity, and other security threats to your qg777 account.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the qg777 Platform. Most browsers allow you to refuse cookies or delete existing cookies via the browser's settings menu.

08 Data Security

qg777 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the qg777 Platform is encrypted using 256-bit SSL/TLS technology. Sensitive data stored in our systems is encrypted at rest.
• Access Controls: Access to personal data is restricted to qg777 personnel and authorized service providers who have a legitimate need to access it. All staff with access to personal data are subject to confidentiality obligations and regular privacy training.
• Firewalls and Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, and continuous security monitoring.
• Regular Security Audits: qg777 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, qg777 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act of 2012.

While qg777 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the security of your qg777 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

09 Data Retention

qg777 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. Our general retention periods are as follows:

• Account Data: Retained for the duration of your active account relationship with qg777, plus a minimum of five (5) years after account closure, in compliance with PAGCOR licensing requirements and Philippine AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and its implementing rules.
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years after the end of the business relationship, in accordance with AMLA requirements.
• Customer Support Communications: Retained for three (3) years from the date of the communication, for dispute resolution and service quality purposes.
• Technical and Usage Data: Retained for up to two (2) years from collection, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification. Where data must be retained beyond the standard period due to an ongoing legal dispute, regulatory investigation, or other legal hold, it will be retained until the matter is resolved.

10 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by qg777. To exercise any of these rights, please contact our Data Protection Officer as described in Section 15.

qg777 will respond to all verified privacy rights requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, with prior notice to you. We may need to verify your identity before processing your request to protect against unauthorized access to your data.

11 Children's Privacy

The qg777 Platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gaming regulations. qg777 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the qg777 Platform, please contact us immediately at the details provided in Section 15.

12 International Data Transfers

qg777 primarily processes and stores your personal data within the Republic of the Philippines. In certain circumstances, your personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or technology partners operating in other jurisdictions.

Where such international transfers occur, qg777 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission.
• Implementing contractual data processing agreements with international service providers that require them to maintain data protection standards equivalent to those required under Philippine law.
• Applying technical security measures, including encryption, to protect data during international transfer.

By using the qg777 Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

13 Third-Party Links

The qg777 Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the qg777 Platform and does not cover the privacy practices of any third-party websites or services.

qg777 is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the qg777 Platform before providing them with your personal data.

14 Updates to This Privacy Policy

qg777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The updated Policy will be posted on this page with a revised "Last Updated" date.

Where changes are material — for example, where we introduce a new purpose for processing your personal data or change the categories of third parties with whom we share your data — we will provide you with advance notice via email or an in-Platform notification, and where required by law, seek your renewed consent.

Your continued use of the qg777 Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised Policy. We recommend that you review this page each time you access the Platform to stay informed of any changes.

15 Contact Us & Data Protection Officer

qg777 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding this Policy or the processing of your personal data, please contact our DPO:

We will acknowledge your request within five (5) business days and aim to resolve all privacy-related inquiries within thirty (30) days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page or contact our support team directly via live chat.